User Manual

Last update to User Manual  - May 08, 2023

User Manual

  • How to become a Member- Social Accounts & Email?

    Become A Member using Social accounts

    1. Click become a member
    2. Select your preferred social network (LinkedIn, Google or Slack)
    3. Input your credentials for the selected social network and sign in
    4. Accept permissions to share data
    5. Input your first name, last name, and select the appropriate answer to ‘Are you a member of the black community?’ and click save
    6. Click link to complete profile
     

    Become A member using Email

    1. Click become a member
    2. Click the Mailbox icon
    3. Input your email address, password and confirm password
    4. Click the send code button. A confirmation code will then be sent to your email
    5. Access your email and copy the confirmation code. Note: the code expires within 90 seconds, if the code expires, click the resend code link
    6. Input the confirmation code and click Become a Member
    7. Input your first name, last name, and select the appropriate answer to ‘Are you a member of the black community?’ and click save
    8. Click the link to complete your profile
  • Member Login
    Member Login using Social account
    1. Access Obsidi 
    2. Click member login button
    3. Select social login
    4. Input your credentials and click login
    Member Login using Email
    1. Access Obsidi
    2. Click member login button
    3. Select mailbox icon
    4. Input your credentials and click login
  • How to complete your Profile?

    First time becoming a member? 

    Yes - click on the link to complete your profile on the welcome modal

    No - click on the pencil icon on the name card on the tea spot page or profile page

    a. To update your profile image, first name, last name, gender, age range, country, province/ state & city

    Click on the pencil icon on the personal bio section, and make the updates/changes

    Made changes?

    • If yes, click the update button to save changes
    • If no, click cancel 

     b. To make changes to your headline, company name, experience level, years of experience, industry, area of expertise & website url

    Click on the pencil icon on the Career Summary section, and make the updates/changes

    Made changes?

    • Yes, click update button to save changes
    • No, click cancel

     c. To add your reason for joining

    Click on the pencil icon on the main goal section and select a reason for joining

    Selected a reason?

    • Yes, click update button
    • No, click cancel button
  • How to upload a profile image?

    You can upload an image from your profile

    1. Click on the pencil icon on the name card on the tea spot page or profile page
    2. Click on the pencil icon on the personal bio section
    3. Click upload image
    4. Select image
    5. Click open
    6. Click update button

    NB: Upload limit for image is 5mb and file type is png, jpeg or jpg

  • How to remove profile image?

    You can remove you profile image from your profile

    1. Click on the pencil icon on the name card on the tea spot page or profile page
    2. Click on the pencil icon on the personal bio section
    3. Click remove image
    4. Click update button
  • How to upload your resume?

    Resumes can be added through your profile

    1. Click on the pencil icon on the name card on tea spot page or profile page
    2. Click upload files here
    3. Select resume
    4. Click open and update.

    Note: resumes must be in doc or pdf format (5MB)    

  • How to remove your uploaded resume?

    Resume can be removed from profile page

    1. Click on the pencil icon on the name card on tea spot page or profile page
    2. Click remove
  • How to change password for Members that registered using email?

    a. Logged in? Yes

    i. On the web, click on the drop down menu on the top right corner

    ii. On mobile, tap on your image on top left corner to view menu 

    • then,  select change password
    • enter new password
    • enter confirm new password
    • click submit 

    b. Logged in? No

    1. Click member login
    2. Click forgot password
    3. Input email and click send reset email
    4. Check email for ‘please reset password’ from Obsidi by BPTN
    5. Click reset password from email
    6. Enter new password, enter confirm password and click submit
  • How to invite peeps?

    Firstly, Login

    • Click invite peeps on dropdown menu or on tea spot
    • Click copy icon beside your unique link
    • Send to your contacts

    You can only invite peeps when you are logged in

  • How to send connection request?

    You must be logged in to send a connection request

    a. From tea spot

    Through a post

    • Click on the name or image of a Member
    • Click connect on their profile page

       Or

    Through suggested connection

    •   Click connect or click on their name or image to view their profile and click connect

    b. From search bar

    • Type the name of Member
    • Click on the member’s name or image
    • View profile and click connect

       Or 

    • Tap or click on the search bar
    • Click see all result (Note, you can use a filter to narrow down search or scroll down)
    • Click connect 
  • How to accept connection requests (you must be logged in)?

    a. From my Tribe 

    On web

    1. Click on my tribe on the navigation bar
    2. Click received tab
    3. Click accept

    Or

    Want to view the sender's profile? Click sender's name or image, view profile and click accept

    On mobile

    1. Tap on your image on the top left corner to view menu, tap my tribe
    2. select received from the drop-down menu
    3. click accept

    Or

    Want to view the sender's profile? click sender's name or image, view profile and click accept

    b. From pings

    1. Click on pings on navigation bar
    2. Click view
    3. Click accept
  • Decline connection request
    Click decline instead of accept (ref accept process)
  • How to view total number of connections?

    From tea spot

    You can see total connections (My tribe) in the insights card 

    Or

    a. For web

    1. Click on your image or name on the name card
    2. Or click the page button on the name card
    3. View total number of connections

    b. For mobile

    1. Click your image on the top left corner to view menu
    2. Tap on My page
    3. View the total number of connections
  • How to block connection?

    From my Tribe 

    a. on web

    1. click on my tribe on the navigation bar
    2. Connections will be listed on the connected tab
    3. click block on desired connection

    b. on mobile

    1. tap on your image on top left corner to view menu, tap my tribe
    2. scroll down to find the Member you want to block
    3. click block 
  • How to send a direct message/ Chat (you must be connected to a member before you can send them a direct message)?

    a. From tea spot

    1. Click on the member’s name or image 
    2. Ensure that you are connected.
    3. No, then connect. (N.B. Messages can only be sent to members you are connected with)
    4. Yes, click message
    5. Type message into the message box and click send
    6. Recipient would receive an email notification 

    b. From my tribe

    1. Under connected tab scroll to find the member
    2. Click message
    3. Type message into the message box and click send

    c. From Search 

    1. Type the member’s name into the search bar and click on their name or image
    2. Click message
    3. Type message into the message box and click send

    Or 

    1. Type the member’s name and click see all results
    2. Scroll to the member and click message button
    3. Type message into the message box and click send

    d. From Chat box

    1. Click on chat 
    2. Click on the name or image of the message sender
    3. Type your response into the message box and click send
  • Edit direct message/ Chat
    This feature is coming soon
  • Delete a direct message/ Chat (direct message sent can only be deleted within 10 minutes of sending the message)
    This feature is coming soon
  • Delete entire message conversation (the message conversation would only be deleted on your end)
    1. Click the DM icon on navigation bar
    2. Click on the message to open the message box
    3. Click the three dots on the top right corner of the message box
    4. Click delete conversation
    5. Are you sure you want to delete the entire conversation, click ok
  • How to create a post?
    1. Click or tap the create a post box
    2. Input title & description
    3. Attach video or image if desired
    4. Click post 
  • How to post a video (video upload is limited to 50mb)?
    1. Click or tap create a post box
    2. Click or tap video icon
    3. Select the video and click open
    4. Preview video and click post
  • How to post an image (image upload is limited to 2mb)?
    1. Click or tap create a post box
    2. Click or tap image icon
    3. Select the image and click open
    4. Preview image and click post
  • How to edit a post (you can only edit your post)?
    1. Click on the three dots on the top right of your post
    2. Click or tap edit post
    3. Make edits to the post and click post
  • Delete a post (you can only delete your post)
    1. Click on the three dots on the top right of your post
    2. Click or tap delete post
    3. Are you sure you want to delete this post? click ok
  • Comment on a Post
    1. Click on the message icon or message on the post
    2. Type your comment into the comment box
    3. Click send icon to comment

    Character limit for comment is 250

  • React to a Post
    1. Click on the reaction on the post
    2. Click on the preferred reaction (fist, raise hand or fist bump)
  • Share a post
    1. Click on repost or share icon on the post
    2. You can add more details and click post
  • How to copy a link to a post?
    1. Click on the three dots on the top right of your post
    2. Click or tap copy link to post
  • Where do you find all your posts?
    You can find all your post in your profile pace, scroll to find my tea
  • How to change between Dark and Light mode?

    On the web, mode icon is on the top right on navigation bar after the drop down Menu

    On a Mobile device

    1. Click on your name or image on the top left of the navigation bar to open menu
    2. Click mode to switch between dark and light mode 
  • Notifications

    To view all notifications: Click or tap pings on the navigation bar, and scroll to view all your notifications

    To clear all notifications: Click or tap pings on the navigation bar,  and click clear all notifications

  • How to give feedback?

    On web

    1. When logged into Obsidi
    2. Click on the dropdown menu on the navigation bar
    3. Click feedback, the select if something is not quite right or if it is a compliment
    4. Add your message, upload image if any
    5. Then, click submit

    On mobile

    1. When logged into Obsidi
    2. Click your image to bring up the side menu
    3. Click feedback, the select if something is not quite right or if it is a compliment
    4. Add your message, upload image if any
    5. Then, click submit
  • How to join a Channel?

    On web, scroll down on tea spot, till you find Channels, click join channels, you would see all the public  channels on the platform (note, you do not need any approval to join a public channel),

    Simply click join channel for any channel of your choice.

    On mobile, access the side menu to view channel, the above step applies

    You can also view and join channel from a company’s public page, and search results page (the channel has to be a public channel)

    Note: you can only be invited to a private channel by the channel Admin

  • How to view my channels?

    On Web, scroll to channels on tea spot, click Channels, you would see the channels you belong to

    On mobile, click channels on the side menu, and you would also see the channels you belong to

  • How to invite members to my channel?

    As a member of a private channel you cannot invite a member.

    As a member of a public channel you can invite only your connections, by accessing the channel, click on the three dots, and click add members, type your connections name, select your connection and click add now.

    Your connection would receive a notification that they have been added to the channel.

    As a channel Admin for a Public channel, same process as a member

    As a channel admin for a private channel, access your channel, click on the three dots, click add members, type the name and add now, you can add multiple people

    Channel admin can add any member on the platform, whether they are connected or not

  • How to Edit Channel name and Description?
    Only channel admins can update channel name and description, access your channel, click on the three dots and click admin setting.
  • How to tag a member on a post or comment?
    Simply type @ then type the members name
  • How to Search?

    Access the search bar, type a letter or number, you would see suggestions based on what you type, click all results to view the search result page.

    You can view all results, People, Companies, Channels (you can only view public channels) and Communities tab on the Search results page

Become A Member using Social accounts 

  1. Click become a member
  2. Select your preferred social network (LinkedIn, Google or Slack)
  3. Input your credentials for the selected social network and sign in
  4. Accept permissions to share data
  5. Input your first name, last name, and select the appropriate answer to ‘Are you a member of the black community?’ and click save
  6. Click link to complete profile

Become A member using Email

  1. Click become a member

  2. Click the Mailbox icon

  3. Input your email address, password and confirm password

  4. Click the send code button. A confirmation code will then be sent to your email

  5. Access your email and copy the confirmation code. Note: the code expires within 90 seconds, if the code expires, click the resend code link

  6. Input the confirmation code and click Become a Member

  7. Input your first name, last name, and select the appropriate answer to ‘Are you a member of the black community?’ and click save

  8. Click the link to complete your profile

Member Login using Social account

  1. Access Obsidi
  2. Click member login button
  3. Select social login
  4. Input your credentials and click login

Member Login using Email

  1. Access Obsidi
  2. Click member login button
  3. Select mailbox icon
  4. Input your credentials and click login

 

First time becoming a member? 

Yes - click on the link to complete your profile on the welcome modal

No - click on the pencil icon on the name card on the tea spot page or profile page

To update your profile image, first name, last name, gender, age range, country, province/ state & city

Click on the pencil icon on the name section, and make the updates/changes

Made changes?

  • If yes, click the update button to save changes
  • If no, click cancel 

To make changes to your headline, company name, experience level, years of experience, industry, area of expertise & website url

Click on the pencil icon on the Job section, and make the updates/changes

Made changes?

  • Yes, click update button to save changes
  • No, click cancel

To add your reason for joining

Click on the pencil icon on the main goal section and select a reason for joining

Selected a reason?

  • Yes, click update button
  • No, click cancel button

You can upload an image from your profile

  1. Click on the pencil icon on the name card on the tea spot page or profile page
  2. Click on the pencil icon on the name section
  3. Click upload image
  4. Select image
  5. Click open
  6. Click update button

NB: Upload limit for image is 5mb and file type is png, jpeg or jpg

You can remove you profile image from your profile

  1. Click on the pencil icon on the name card on the tea spot page or profile page
  2. Click on the pencil icon on the name section
  3. Click remove image
  4. Click update button

Resumes can be added through your profile

  1. Click on the pencil icon on the name card on tea spot page or profile page
  2. Click on the pencil icon on the Job section, scroll down to upload files here
  3. Click upload files here
  4. Select resume
  5. Click open and update.

Note: resumes must be in doc or pdf format 

Resume can be removed from profile page

  1. Click on the pencil icon on the name card on tea spot page or profile page
  2. Click on the pencil icon on the Job section, scroll down to upload files here
  3. Click remove
  4. Click update button




Logged in? Yes

  1. On the web, click on the drop down menu on the top right corner
  2. On mobile, tap on your image on top left corner to view menu 
  • then,  select change password
  • enter new password
  • enter confirm new password
  • click submit 

Logged in? No

  1. Click member login
  2. Click forgot password
  3. Input email and click send reset email
  4. Check email for ‘please reset password’ from Obsidi by BPTN
  5. Click reset password from email
  6. Enter new password, enter confirm password and click submit
  1. Click invite peeps on dropdown menu or on tea spot
  2. Click copy icon beside your unique link
  3. Send to your contacts

You can only invite peeps when you are logged in

You must be logged in to send a connection request

From tea spot

Through a post

  • Click on the name or image of a Member
  • Click connect on their profile page

      Or

Through suggested connection

  •   Click connect or click on their name or image to view their profile and click connect

From search bar

  • Type the name of Member
  • Click on the member’s name or image
  • View profile and click connect

      Or 

  • Tap or click on the search bar
  • Click see all result (Note, you can use a filter to narrow down search or scroll down)
  • Click connect

a. From my Tribe 

On web

  1. Click on my tribe on the navigation bar
  2. Click received tab

iii. Click accept

Or

Want to view the sender's profile? Click sender's name or image, view profile and click accept

On mobile

  1. tap on your image on the top left corner to view menu, tap my tribe
  2. select received from the drop-down menu

iii. click accept

Or

Want to view the sender's profile? click sender's name or image, view profile and click accept

b. From pings

  • Click on pings on navigation bar
  • Click view
  • Click accept

Click decline instead of accept (ref accept process)




From tea spot

a. For web

  1. Click on your image or name on the name card
  2. Or click the page button on the name card
  3. View total number of connections

b. For mobile

  1. Click your image on the top left corner to view menu
  2. Tap on My page
  3. View the total number of connections

From my Tribe 

a. on web

  1. click on my tribe on the navigation bar
  2. Connections will be listed on the connected tab
  3. click block on desired connection

b. on mobile

  1. tap on your image on top left corner to view menu, tap my tribe
  2. scroll down to find the Member you want to block
  3. click block

From tea spot

  1. Click on the member’s name or image 
  2. Ensure that you are connected.
  3. No, then connect. (N.B. Messages can only be sent to members you are connected with)
  4. Yes, click message
  5. Type message into the message box and click send
  6. Recipient would receive an email notification 

From my tribe

  1. Under connected tab scroll to find the member
  2. Click message
  3. Type message into the message box and click send

From Search 

  1. Type the member’s name into the search bar and click on their name or image
  2. Click message
  3. Type message into the message box and click send

Or 

  1. Type the member’s name and click see all results
  2. Scroll to the member and click message button
  3. Type message into the message box and click send

From Direct message icon

  1. Click or tap on the message icon on the navigation bar
  2. Click on the name or image of the message sender
  3. Type your response into the message box and click send
  1. Click the DM icon on navigation bar
  2. Click on the message to open the message box
  3. Click the three dots on the specific message you want to edit
  4. Click edit message
  5. Make changes to the message and click save
  1. Click the DM icon on navigation bar
  2. Click on the message to open the message box
  3. Click the three dots on the specific message you want to delete
  4. Click delete message
  5. Are you sure you want to delete the message, click ok
  1. Are you sure you want to delete the entire conversation, click ok
  2. Click the DM icon on navigation bar
  3. Click on the message to open the message box
  4. Click the three dots on the top right corner of the message box
  5. Click delete conversation
  1. Click or tap the create a post box
  2. Input title & description
  3. Attach video or image if desired
  4. Click post
  1. Click or tap create a post box
  2. Click or tap video icon
  3. Select the video and click open
  4. Preview video and click post
  1. Click or tap create a post box
  2. Click or tap image icon
  3. Select the image and click open
  4. Preview image and click post
  1. Click on the three dots on the top right of your post
  2. Click or tap edit post
  3. Make edits to the post and click post
  1. Click on the three dots on the top right of your post
  2. Click or tap delete post
  3. Are you sure you want to delete this post? click ok
  1. Click on the message icon or message on the post
  2. Type your comment into the comment box
  3. Click send icon to comment

Character limit for comment is 250



  1. Click on the reaction on the post
  2. Click on the preferred reaction (fist, raise hand or fist bump)
  1. Click on repost or share icon on the post
  2. You can add more details and click post
  1. Click on the three dots on the top right of your post
  2. Click or tap copy link to post

You can find all your post in your profile pace, scroll to find my tea

On the web

  1. Click the drop-down menu on the top right of the navigation bar
  2. Click mode to switch between dark and light mode

On a Mobile device

  1. Click on your name or image on the top left of the navigation bar to open menu
  2. Click mode to switch between dark and light mode

To view all notifications: Click or tap pings on the navigation bar, and scroll to view all your notifications

To clear all notifications: Click or tap pings on the navigation bar,  and click clear all notifications

On web

  1. When logged into Obsidi
  2. Click on the dropdown menu on the navigation bar 
  3. Click feedback, the select if something is not quite right or if it is a compliment
  4. Add your message, upload image if any
  5. Then, click submit

On mobile

  1. When logged into Obsidi
  2. Click your image to bring up the side menu
  1. Click feedback, the select if something is not quite right or if it is a compliment
  2. Add your message, upload image if any
  3. Then, click submit