FAQs

Last update to the FAQs  – April 7, 2022

Obsidi.com is an all-in-one networking platform for Black professionals to build relationships with a strong peer community and level up their careers. Obsidi helps to bridge the network gap in the tech industry by connecting companies with qualified Black tech and business professionals. Members can customize their profiles, upload resumes and find jobs to advance their careers.

You can become a member by using social credentials or by using your email

a. Become A Member using Social accounts 

  1. Click become a member
  2. Select your preferred social network (LinkedIn, Google or Slack)
  3. Input your credentials for the selected social network and sign in
  4. Accept permissions to share data
  5. Input your first name, last name, and select the appropriate answer to ‘Are you a member of the black community?’ and click save
  6. Click link to complete profile

b. Become A member using Email

  1. Click become a member

  2. Click the Mailbox icon

  3. Input your email address, password and confirm password

  4. Click the send code button. A confirmation code will then be sent to your email

  5. Access your email and copy the confirmation code. Note: the code expires within 90 seconds, if the code expires, click the resend code link

  6. Input the confirmation code and click Become a Member

  7. Input your first name, last name, and select the appropriate answer to ‘Are you a member of the black community?’ and click save

  8. Click the link to complete your profile

Yes, you can use Google, LinkedIn or Slack credentials to register

You are being asked because you used social credential to become a Member and Obsidi needs your permission before we can access your information

Your profile would not be created. You can still become a member by using your email address

Click on Become a Member button on Obsidi  homepage and click the mailbox icon

Click on the Member login button on the Obsidi.com homepage and click the mailbox icon

Click resend code after entering your credentials

Confirmation codes expire after 90 seconds, click the resend code button

Absolutely, your ability to sign-up and engage on Obsidi is not dependent on your ethnic or racial affiliations. While our immediate focus is on providing a safe space for Black professionals to collaborate, network, and explore career opportunities, we acknowledge the support and efforts of our allies who are making deliberate efforts towards ensuring better representation of Black professionals in tech-enabled industries.




Passwords must include a combination of one upper case, one lower case, one special, one number and a minimum of 8 characters

You can reset your password on the web by clicking on drop down menu on the top right corner or on mobile device by tapping your image on top left corner to view menu, select change

Note: You can only change your password if you registered using email
password, enter
your new password, confirm new password, click submit

If you are unable to login because you forgot your password, click forgot password, input email and click send reset password, check your email for ‘please reset password’ from Obsidi by BPTN, click reset password from email, enter new password, enter confirm password and click submit

Note: You can only change your password if you registered using email

You have three attempts to enter the correct login credentials.Accounts get locked after the third wrong username or password. To reset your password, access your email and follow the instructions to reset password

To have a complete profile, you would need to add answers to all the questions in the profile section and also upload resume and profile photo

The upload limit for your profile image is 5mb and file type is png, jpeg or jpg

Check that your resume is in doc or pdf format. Only doc or pdf file types with a limit of 5mb can be uploaded.

You can upload your resume in your profile, Click on the pencil icon on the name card on the tea spot page or profile page, then click on the pencil icon on the Job section, scroll down to upload files here

You can upload up to four images, each image size a maximum of 1mb

Only one video can be uploaded per post

Posts having more than 60 characters would have read more

Post are limited to 1200 characters

Obsidi can be accessed via the URL obsidi.com

Obsidi is derived from the word Obsidian. Obsidian is a form of rock that is black in colour and has a plethora of uses. As a platform dedicated towards promoting black excellence, we found the name fitting and closely aligned with our vision of providing the foundation through which black professionals can use to create value that aligns to their personal and professional aspirations.

For now, Obsidi is available via a web application. This can be accessed using any of the existing web browsers. Plans are in the works to launch a mobile application.

Yes, Obsidi will be replacing the existing BPTN Community Slack channel. With Obsidi however, BPTN is able to scale the engagement and partnership with leading organizations seeking to increase its engagement with, and recruitment of Black professionals working in tech-enabled industries

 

Our product and engineering teams have developed the platform in compliance with industry best practices and standards. We also have a team of technical partners that regularly conduct security reviews to ensure potential threats are identified, and such risks mitigated.

Users will be able to make connections (invite, send, accept, or block), send direct messages to other registered users, post contents (including editing and deletion of posts), upload resumes.

No, we are not focused primarily on Canada. Our initial focus is North America. As of today, 98% of our community members are based in Canada and the USA.  We also have community members who are based in Europe and Africa.

Yes, users will be able to report inappropriate content. We are committed to ensuring that the platform is a safe space for all users.

Yes, registration for all BPTN events will be available on Obsidi.

Yes, all user feedback can be submitted by sending an email to info@obsidi.com Our team will review all feedback and ensure prompt response.

Yes, we currently have a glossary of terms that provide a definition of what each feature term used  means.

If a post is deemed to be inflammatory or inciting, the post will be deleted and the user cautioned. A user who repeatedly violates our policies will be banned from the platform.

For now services such as mentoring, early career hook-up will be available via the BPTN website (bptn.com)

Comments are limited to 250 characters

No, other members cannot view your email whether you are connected or not connected

This happens when you click on an Obsidi link from your Email app and your Email app tries to open a browser. SImply copy the Obsidi link and open it in an actual web browser

Firstly, you need to invite people to join Obsidi using your unique Link

Secondly, once you have invited 5 people to successfully become members on Obsidi, you will receive your LinkedIn learning license via the email you registered on Obsidi.com within 5 to 7 business days

Yes, if you became a member on Obsidi on March 1st 2022 or after March 1st 2022, you would get a LinkedIn learning license via the email you registered with on Obsidi.com within 5 to 7 business days

No, the offer began on March 1st, 2022. Any member that joined Obsidi before March 1st would not be eligible for this offer

The LinkedIn Learning License is accessible for one year once redeemed by members.

You can give feedback to Obsidi team in three ways

  1. When logged into Obsidi, click on the dropdown menu on the navigation bar or side menu on mobile, then click feedback, select if something is not quite right or if it is a compliment, add your message, upload image if any, and click submit
  2. Not logged in, scroll to the footer of https://obsidi.com and click contact us, add your name, email address and your message, then click send
  3. You can also contact Obsidi team by sending an email to info@obsidi.com 

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