At OBSIDI, we understand that circumstances can change. Our refund policy is designed to be fair while ensuring the quality and planning of our programs.
Refunds and Cancellations
– A full refund minus a 10% administrative fee is available if you cancel 10 or more calendar days before your course start date.
– No refunds are provided for cancellations made within 2 days of the start date or after the course has begun.
– If OBSIDI cancels a course, you’ll receive a 100% refund, including the administrative fee.
– Refund requests must be made in writing to academy@obsidi.com.
– Approved refunds are processed within 30 calendar days using the original payment method.
Currency
All fees and refunds are issued in Canadian dollars (CAD).
Acknowledgment
By enrolling in any OBSIDI course or certification program, you acknowledge and agree to this refund policy.